Dear Mr. Karl,
Please accept our heartfelt apologies for the late delivery of goods to your company.
The delay resulted from a minor malfunction in our inventory system. However, we have had it resolved now. Your shipment will be sent out this afternoon. We are sure you will get them tomorrow.
We hope that you will forgive our minor mistake and we can continue our cooperation.
Yours sincerely,
KS Co.
因篇幅问题不能全部显示，请点此查看更多更全内容