专利名称：Monitoring, assessing, and improving
performance of cost centers
发明人：Jagiela, Steven W.,Helfrich, Douglas J.,Guidi,
Marilyn
申请号：EP00304923.6申请日：20000609公开号：EP1128299A1公开日：20010829
摘要：A computer-based method and system for monitoring the performance of acost center of an enterprise. Updated raw performance data related to the performanceefficiency and quality, respectively, of the cost center, is collected for each of a pluralityof consecutive reporting periods. A scorecard report is generated, for each reportingperiod, based on the raw data for said each reporting period, said scorecard reportcontaining interrelated, quantitative efficiency and quality performance measuresindicative of the performance of the cost center, in terms of both efficiency and quality,during the most recent reporting period, said scorecard report further providing at leastone benchmark performance measure for each of said performance measures forcomparison to the respective performance measure.
申请人：Lehigh Valley Health Network
地址：Cedar Crest & I-78 Allentown, PA 18105-1556 US
国籍：US
代理机构：W.P. Thompson & Co.
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